Monday, January 24, 2005

One Of The Fountains..


My job in this lovely little town of Bucharest is that of technical support in a team of two (including me) deploying a software application worth i-dont-know-how-many-zeroes kind of money. Well, had heard quite a lot about this client interaction thing, about being street smart, about developing "connexions" and committing with care. And then a couple of things that I did observe... If I am not smart, people take no time in riding me.. and if I'm too smart, people take no time in seeing thru the bluff and you know what follows.. Being smart is mostly mistaken for scoring over others. I need to score, but I needn't score over anybody. It's only got to be aligned. And I've never got to let somebody score over me either. The demand the customer makes probably should never be thrashed. That's my only chance of being useful. And it's the only way forward. And so it is with most other obligations in daily life.

We all know of smart asses who go about complaining against everything and still get "ahead". And then, we know of people sweating it out and still getting "ahead". And if you're asking me, the first one ain't smark work and the second ain't hard work. It's work worth it's effort only if it can make a contribution. I now know how I want to feel at the end of a work day.



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